This Cookie Policy explains how Office Furniture Factory Outlet (“OFFO”, “we”, “us”) uses cookies and similar technologies on https://offo.au. It should be read together with our Privacy Policy, which explains how we handle personal information.
Last updated: 6 November 2026
What are cookies?
Cookies are small text files a website stores in your browser. They let the site remember things between pages and visits, such as what is in your cart or that you are logged in. “Similar technologies” include browser storage (local and session storage) and small pieces of code (“tags” or “pixels”) that tell an analytics or advertising service that a page was viewed or an action was taken.
Some cookies are set by us (first-party cookies). Others are set by the services we use, such as Google or Meta (third-party cookies).
Essential cookies
These make the shop work. Without them you could not keep items in your cart, check out or log in, so they cannot be switched off on our site.
| Cookie | Purpose | Lasts |
|---|---|---|
offo_cart_token, offo_cart_nonce |
Keep your cart and checkout session | 30 days |
offo_wc_sess |
Links your cart to our store system | 48 hours |
offo_session |
Keeps you logged in to your account | 14 days, or until you log out |
offo_placed_order |
Lets the order confirmation page recognise the order you just placed | 24 hours |
These cookies are only readable by our own servers (they are marked “HttpOnly” and “Secure”) and are never used for advertising.
Payments. When you pay by card, Afterpay, Zip or Klarna, our payment provider Stripe may set cookies (for example __stripe_mid and __stripe_sid) to prevent fraud. PayPal does the same when you pay with PayPal. These are governed by Stripe’s and PayPal’s privacy policies.
We also use your browser’s storage to remember small things on your device, such as the products you looked at in this visit (so our reports can show the brand and category of items in your cart) and whether an order’s confirmation has already been recorded.
Analytics cookies
These help us understand how the site is used, so we can fix problems and improve it.
- Umami: privacy-focused analytics we run ourselves. Umami does not use cookies and does not collect personal information. It counts page views and actions such as searches, adding to cart and completed orders.
- Google Analytics: measures visits, the pages viewed and purchases. It uses cookies such as
_gaand_ga_*(up to 2 years). - Microsoft Clarity: records how visitors use pages (clicks, scrolling and anonymised session replays) so we can see where the site is confusing. It uses cookies such as
_clckand_clsk(up to 1 year). Clarity masks text you type into forms.
Advertising cookies
We advertise on Google and Meta (Facebook and Instagram). These services use cookies and pixels to measure whether our ads lead to visits and purchases, and to show our ads to people who have visited our site.
- Google Ads: cookies such as
_gcl_au(up to 90 days) record when a visit started from one of our ads. - Meta Pixel: cookies such as
_fbpand_fbc(up to 90 days) link visits and purchases to our Facebook and Instagram ads. When you place an order, we may also share a secured (hashed) form of your contact details with Meta to match the order to an ad.
These events include what you viewed, added to your cart and bought, with prices. They do not include your payment card details.
Managing cookies
- Browser settings. Most browsers let you view, delete and block cookies. Blocking essential cookies will stop the cart and checkout from working.
- Google. Opt out of personalised Google ads at adssettings.google.com, and out of Google Analytics with the browser add-on.
- Meta. Manage how Meta uses data from other websites under Your activity off Meta technologies and your ad preferences.
- Visitors in the EU, UK and Switzerland. Google analytics and advertising storage is switched off for you by default.
Changes
We may update this policy when we change the services we use. The date at the top shows when it was last changed.
Contact
If you have questions about our use of cookies, contact us:
Email: [email protected] Phone: (08) 6185 0033