Price Beat Guarantee
Your confidence in our value is our top priority. If you find a better price on an identical product, we won’t just match it, we’ll give you an additional 10% off that competitor's price!
Shopping with us means you’re getting the best deal, guaranteed. We’re committed to offering competitive prices, but on the rare occasion a qualifying competitor has a lower price, we want to earn your business. Our Price Beat Guarantee is our promise to you. Simply submit a request using the form below, and our team will review it and respond with your unique discount link within 24 hours.
It's as Easy as 1-2-3
Find It Cheaper
Find an identical, in-stock product at a lower price from a qualifying online retailer. Make sure the final price, including shipping and taxes, is lower than ours.
Fill Out the Form Below
Your current cart items are already loaded. Just click “I found it cheaper” on the product you want us to beat, then paste the competitor’s product link and their price into the fields that appear.
Get Your 10% Better Deal
Submit your request. Our team will verify the details and, if approved, send you a unique, private checkout link with your new, lower price within 24 hours. It’s that simple.
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Frequently Asked Questions
What is the 10% Price Beat Guarantee?
It’s our promise that you’ll always get the best value with us. If you find an identical item for a lower price from a qualified competitor, we will beat that price by 10%. For example, if our price is $110 and you find it for $100, your new price with us will be $90.
How is this different from a standard "price match"?
A price match simply meets a competitor’s price. We go a step further. We beat their price by a full 10%, ensuring you always pay less when you shop with us.
How long will it take to get a response to my request?
We pride ourselves on a quick turnaround. You can expect an email response from our team within 24 hours of your submission, and often much sooner.
What are the main conditions for a price beat request?
The competitor’s product must be:
- Identical to our product (same model, SKU, specifications).
- In stock and available for immediate purchase.
- Not on sale or clearance (see “Does the guarantee apply to items on sale or clearance?”).
- Priced in Australian Dollars (AUD).
The product I found is a different color. Does it still qualify?
Officially, the product must be identical, which includes the color. However, we review every request manually. If it’s the exact same model and only the color is different, we may still approve it at our discretion. It’s always worth submitting a request!
What if my request doesn't meet all the conditions perfectly?
Our goal is to make you happy. Even if your request falls slightly outside of our official terms (for instance, a minor model variation or a well-known international retailer), we encourage you to submit it. We review every request on a case-by-case basis and will do our best to win your business. No guarantees, but it’s always worth a shot.
How do I use my approved discount?
If your request is approved, we will email you a unique, private checkout link. Simply click the link, and it will take you to a shopping cart with the product at its new, lower price.
Does the guarantee apply to items on sale or clearance?
We encourage you to inquire about price matching on sale and clearance items.
While it is not guaranteed, we will review your request on a case-by-case basis. If the item is identical, in stock, and the price is publicly available, we will determine if we can offer a price match or a 5% price beat.
The decision depends on the item’s discount, as deep clearance items are less likely to qualify.
Is there a limit to how many products I can request a price beat for?
No, you can request a price beat for as many eligible items in your cart as you like. However, we reserve the right to limit the quantity to a reasonable number for personal use.